Privacy Policy

1. Introduction

Nex EuroTravel ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. We comply with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and other details provided through our booking form.
  • Travel Information: Pickup and drop-off locations, travel dates, times, and special requests.
  • Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.
  • Payment Information: Billing details processed securely through third-party payment providers (we do not store payment card details).

3. How We Use Your Information

We use your information to:

  • Process and manage your booking requests.
  • Communicate with you about your travel plans or inquiries.
  • Improve our website and services through analytics.
  • Comply with legal obligations, such as record-keeping and fraud prevention.

4. Legal Basis for Processing

We process your personal data based on:

  • Contract: To fulfill our service agreements (e.g., bookings).
  • Consent: For optional data collection, such as marketing communications.
  • Legitimate Interests: To improve our services and ensure website functionality.
  • Legal Obligation: To comply with applicable laws.

5. Sharing Your Information

We may share your data with:

  • Trusted partners (e.g., Arsalan VIP Services, Mon Chauffeur à Grenoble) to fulfill your travel requests.
  • Third-party service providers for payment processing, analytics, or email services.
  • Authorities when required by law.

All third parties are required to protect your data in accordance with applicable laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking data is typically retained for 6 years to comply with financial regulations.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at contact@nexeurotravel.com.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. Essential cookies are required for website functionality and do not require consent.

9. Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure.

10. International Transfers

As we operate in the UK and France, your data may be transferred within the EEA or to the UK, both of which have equivalent data protection standards under GDPR.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the effective date. Last updated: May 27, 2025.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: contact@nexeurotravel.com

Phone: +447300426350